Privacy Policy

Effective Date: August 16, 2026

At CustomAcc.shop (“CustomAcc,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting personal and business information provided to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit CustomAcc.shop, purchase our Services, create an account, communicate with us, or otherwise interact with our website.

We aim to make our privacy practices clear and accurate. Businesses should ensure their actual data practices match the promises made in their privacy policies.

1. Information We Collect

We may collect the following categories of information.

Personal Information

This may include:

  • Full name;

  • Business name;

  • Email address;

  • Telephone number;

  • Billing address;

  • Business address;

  • Account information;

  • Information submitted through forms;

  • Information necessary to provide our Services.

Accounting and Business Information

Because CustomAcc provides accounting and bookkeeping Services, customers may provide:

  • Financial records;

  • Invoices;

  • Receipts;

  • Accounting records;

  • Transaction information;

  • Payroll-related information;

  • Tax-related information;

  • Business information;

  • Financial reports;

  • Other documents necessary for the requested Service.

We only request information reasonably necessary for the Services we provide.

Payment Information

Payments may be processed by third-party payment providers such as PayPal or Stripe.

We may receive information such as:

  • Transaction ID;

  • Payment status;

  • Transaction amount;

  • Payment date;

  • Payment method;

  • Limited billing information.

We do not intend to store complete payment-card numbers or security codes on our own servers when payment is processed by a third-party payment processor.

2. Information Collected Automatically

When you use CustomAcc.shop, certain technical information may be automatically collected, including:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Pages visited;

  • Date and time of access;

  • Referring website;

  • Approximate location;

  • Website interaction information;

  • Security and diagnostic information.

3. Cookies

CustomAcc.shop may use cookies and similar technologies.

Cookies may be used to:

  • Keep the website functioning;

  • Maintain login sessions;

  • Remember preferences;

  • Analyze website traffic;

  • Improve website performance;

  • Detect fraud;

  • Improve security;

  • Measure marketing performance where applicable.

You may be able to control cookies through your browser settings.

Disabling cookies may affect certain website functionality.

4. How We Use Information

We may use information to:

  • Provide accounting and bookkeeping Services;

  • Process orders;

  • Process payments;

  • Communicate with customers;

  • Provide customer support;

  • Process refunds;

  • Manage accounts;

  • Maintain business records;

  • Detect fraud;

  • Protect our systems;

  • Improve our website;

  • Analyze website usage;

  • Send service-related communications;

  • Send marketing communications where permitted;

  • Comply with legal obligations;

  • Enforce our Terms;

  • Protect our rights and property.

5. Accounting and Financial Information

Accounting information may contain sensitive business and financial information.

We use such information for legitimate purposes including providing the requested Services, maintaining records, preventing fraud, complying with legal obligations, and operating our business.

We do not sell customers’ accounting records or financial documents.

6. Sharing Information

We may share information with service providers when reasonably necessary to operate our business or provide Services.

These may include:

  • Payment processors;

  • Hosting providers;

  • Cloud-storage providers;

  • Email providers;

  • Accounting software providers;

  • Customer-support providers;

  • Security providers;

  • Fraud-prevention providers;

  • Analytics providers;

  • Professional advisers;

  • Government authorities when legally required.

We do not sell personal information as a general business practice.

7. PayPal and Stripe

CustomAcc may use PayPal and Stripe to process payments.

When you make a payment, information necessary to process the transaction may be transmitted to the applicable payment provider.

PayPal and Stripe operate under their own privacy policies and agreements.

Stripe states that it may receive transaction data from businesses using Stripe and may process information for payment, refund, fraud-prevention, and legal-compliance purposes.

PayPal maintains separate legal agreements and privacy documentation for its services.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no Internet transmission or storage system can be guaranteed to be completely secure.

The FTC advises businesses to maintain security appropriate to the nature of the information they possess and to ensure that privacy and security representations are accurate.

9. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide Services;

  • Maintain business records;

  • Process transactions;

  • Resolve disputes;

  • Prevent fraud;

  • Comply with legal obligations;

  • Enforce agreements;

  • Protect our legitimate business interests.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

10. Privacy Rights

Depending on your state of residence and applicable law, you may have rights regarding your personal information, including:

  • Accessing personal information;

  • Requesting correction;

  • Requesting deletion;

  • Requesting information about collection and use;

  • Opting out of certain marketing communications;

  • Exercising other rights provided by applicable state privacy laws.

Some rights may not apply in every circumstance.

11. California Residents

California residents may have additional rights under applicable California privacy law.

Depending on the circumstances, these may include rights to:

  • Know what personal information is collected;

  • Request access;

  • Request correction;

  • Request deletion;

  • Opt out of certain sale or sharing activities;

  • Limit certain uses of sensitive personal information;

  • Receive equal treatment when exercising applicable rights.

To submit a privacy request:

Privacy Email: [INSERT PRIVACY EMAIL]

We may need to verify your identity before completing certain requests.

12. Do Not Sell or Share

CustomAcc does not sell personal information for monetary consideration as part of its ordinary business operations.

If our data practices change and applicable law requires an opt-out mechanism, we will provide the appropriate notice and method for exercising that right.

13. Marketing Communications

We may send transactional and service-related emails such as:

  • Order confirmations;

  • Account notifications;

  • Service updates;

  • Customer-support messages;

  • Billing information.

Where permitted by law, we may also send promotional communications.

You may unsubscribe from marketing emails at any time using the unsubscribe mechanism provided in the message.

Transactional and essential service communications may continue after marketing opt-out.

14. Children’s Privacy

CustomAcc.shop is intended for adults and businesses.

Our Services are not directed toward children under 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected such information without appropriate consent, we will take reasonable steps to delete it.

15. Third-Party Websites

CustomAcc.shop may contain links to third-party websites.

We are not responsible for the privacy practices or security of third-party websites.

You should review their privacy policies before providing information.

16. International Processing

Our service providers may operate in the United States or other countries.

As a result, information may be processed or stored outside your country of residence.

Where required by applicable law, we will take appropriate measures regarding international transfers.

17. Legal Disclosures

We may disclose information when reasonably necessary to:

  • Comply with law;

  • Respond to legal processes;

  • Respond to lawful governmental requests;

  • Prevent fraud;

  • Investigate security incidents;

  • Protect our rights and property;

  • Protect users or others.

18. Business Transfers

If CustomAcc is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with a revised effective date.

20. Contact Us

Website: CustomAcc.shop
Legal Business Name: CustomAcc
Email: contact@customAcc.shop 

Last Updated: August 16, 2026