Terms and Conditions

Effective Date: August 16, 2026

Welcome to CustomAcc.shop (“CustomAcc,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of the CustomAcc.shop website and the accounting, bookkeeping, financial administrative, and related services offered through the website (collectively, the “Services”).

By accessing our website, creating an account, purchasing a Service, or otherwise using CustomAcc.shop, you agree to these Terms. If you do not agree with these Terms, please do not use our website or Services.

1. Our Services

CustomAcc provides online accounting and bookkeeping services to individuals, businesses, and organizations.

Depending on the Service purchased, our Services may include:

  • Bookkeeping;

  • Accounting assistance;

  • Financial record organization;

  • Account reconciliation;

  • Financial reporting;

  • Accounting data entry;

  • Business accounting support;

  • Preparation of accounting-related documents;

  • Other accounting or administrative services described on our website.

The exact scope of each Service is determined by the applicable Service description, customer order, and any separate written agreement between CustomAcc and the customer.

2. Client Responsibilities

Customers are responsible for providing accurate, complete, and timely information and documentation necessary for us to provide the Services.

You agree to:

  • Provide accurate information;

  • Provide requested financial documents;

  • Review information prepared or processed on your behalf;

  • Notify us of relevant changes;

  • Maintain copies of your records;

  • Provide accurate billing and contact information.

CustomAcc is not responsible for errors or delays resulting from inaccurate, incomplete, misleading, or late information supplied by the customer.

3. No Guaranteed Financial Results

CustomAcc does not guarantee any particular financial, accounting, tax, business, or monetary result.

We do not guarantee:

  • Tax refunds;

  • Tax savings;

  • Approval of loans or credit;

  • Approval of applications;

  • Specific business profits;

  • Specific financial outcomes.

Where tax, legal, investment, or other regulated professional advice is required, customers should consult an appropriately licensed professional.

4. Orders and Services

When you purchase a Service, you agree that the information submitted during the ordering process is accurate.

CustomAcc reserves the right to:

  • Refuse an order;

  • Cancel an order;

  • Request additional information;

  • Suspend a Service where required information is missing;

  • Correct pricing or description errors;

  • Refuse Services that cannot reasonably be provided.

If CustomAcc cancels an order after payment has been received, an appropriate refund may be issued according to our Refund Policy.

5. Prices and Payments

Prices are displayed on CustomAcc.shop in the currency indicated at checkout.

Payments may be processed through third-party payment providers, including PayPal and Stripe.

By submitting payment, you authorize the applicable payment processor to process the transaction.

Payment processors operate under their own agreements, security procedures, dispute procedures, and policies. These third-party terms are separate from CustomAcc’s Terms.

6. Payment Verification

To protect against fraud and unauthorized transactions, CustomAcc and/or its payment providers may request information necessary to verify a transaction.

Orders may be delayed, suspended, or cancelled if a transaction cannot be reasonably verified.

7. Refunds

Refunds and cancellations are governed by our separate Refund and Cancellation Policy.

Services that have already been substantially performed may not qualify for a full refund.

Nothing in our Refund Policy is intended to remove rights that cannot legally be waived.

8. Chargebacks and Payment Disputes

Customers are encouraged to contact CustomAcc before initiating a chargeback or payment dispute so that we can attempt to resolve the issue.

If a dispute or chargeback is initiated, CustomAcc may provide relevant transaction and service records to the applicable payment processor, bank, card network, or other authorized party.

Nothing in these Terms prevents customers from exercising rights available under applicable law or payment-provider rules.

9. Confidentiality

Accounting and business information submitted by customers may contain sensitive information.

CustomAcc will take reasonable measures to protect confidential information and will use it primarily for purposes necessary to provide Services, process transactions, maintain records, comply with legal obligations, prevent fraud, and operate the business.

Additional information is provided in our Privacy Policy.

10. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You must notify us promptly if you believe your account has been compromised.

We may suspend an account if we reasonably believe it has been compromised or is being used fraudulently or unlawfully.

11. Prohibited Activities

You may not use CustomAcc.shop or our Services:

  • For unlawful purposes;

  • To commit fraud;

  • To submit false or misleading information;

  • To facilitate money laundering or financial crime;

  • To infringe intellectual-property rights;

  • To gain unauthorized access to our systems;

  • To distribute malicious software;

  • To interfere with website security;

  • To use our Services in violation of applicable law.

CustomAcc may suspend or terminate access where we reasonably believe prohibited activity has occurred.

12. Intellectual Property

All website content, including:

  • Logos;

  • Branding;

  • Text;

  • Graphics;

  • Images;

  • Website design;

  • Software;

  • Original materials;

is owned by or licensed to CustomAcc and is protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit our content without prior written permission.

13. Third-Party Services

CustomAcc may use third-party providers for:

  • Payment processing;

  • Hosting;

  • Cloud storage;

  • Email;

  • Analytics;

  • Security;

  • Customer support;

  • Other business functions.

Third-party services are governed by their respective terms and privacy policies.

14. Website Availability

We attempt to maintain reliable website availability but do not guarantee that CustomAcc.shop will always be uninterrupted, error-free, or available.

We may temporarily suspend the website for maintenance, security, updates, or technical reasons.

15. Limitation of Liability

To the maximum extent permitted by applicable law, CustomAcc and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or Services.

To the extent permitted by law, CustomAcc’s total liability relating to a particular Service will not exceed the amount actually paid for that Service.

Nothing in these Terms excludes liability that cannot legally be excluded.

16. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless CustomAcc, its owners, employees, contractors, affiliates, and service providers from claims, losses, damages, liabilities, and expenses arising from:

  • Your violation of these Terms;

  • Your unlawful use of the website;

  • False or misleading information you provide;

  • Your violation of another person’s rights;

  • Your misuse of the Services.

17. Termination

CustomAcc may suspend or terminate access if you:

  • Violate these Terms;

  • Engage in fraudulent activity;

  • Engage in unlawful activity;

  • Fail to make required payments;

  • Provide materially false information;

  • Create legal, security, or operational risks.

Termination does not affect obligations that arose before termination.

18. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on this page with a revised effective date.

Continued use of CustomAcc.shop after changes become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

19. Governing Law

These Terms are governed by the laws applicable to the state in which CustomAcc is legally organized, except where applicable law requires otherwise.

20. Dispute Resolution

Customers should first contact CustomAcc and attempt to resolve disputes informally.

If a dispute cannot be resolved informally, it will be handled according to applicable law and jurisdiction, subject to mandatory consumer rights.

21. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect.

22. Contact

Website: CustomAcc.shop
Legal Business Name: CustomAcc
Email: contact@customAcc.shop

Last Updated: August 16, 2026